We’re Here to Help

  • Enquire Below or Call us at: +61 401 223 717

  • email: hello@koud.co

  • We typically respond within a few hours - expect to hear back within 24 hours at the latest.

We've Got You Covered.

CONFIDENCE BUILT IN

30 DAY RISK-FREE

Enjoy a KOUD at home, and return it for a full refund if you don’t love it within 30 days.

BUILT TO LAST

Our industry-leading warranty covers returns Australia-wide, including freight. Can’t fix it? We’ll replace it. Hassle-free. We even have a local repair centre.

DELIVERED, ON US

We’ll deliver your KOUD Edge ice bath & chiller to your door, anywhere in Australia - completely free. No hidden fees, no hassle.